ProdX
PRODX
Create Visibility in Shop Floor Blocker
This project involved designing the user experience (UX) for a Production tracking and management solution targeting small scale apparel manufacturing companies. The goal was to create a user-friendly and efficient platform to share the production status real time across the manufacturing facility
Project
Production management System – Concept Project
<span data-metadata=""><span data-buffer="">Role
UI/UX Designer
<span data-metadata=""><span data-buffer="">Timeline
3 Weeks
Project Stack
Figma, Notion, Figjam
PRODX is a production management solution tailored for the apparel sector. It empowers small and medium-scale companies by optimizing efficiency, ensuring consistent quality, and enabling data-driven decisions. By providing real-time insights, PRODX streamlines processes, reduces lead times, and strengthens collaboration across production teams.
Why PRODX
Goals
Business Goals
Revenue Growth: Aim for consistent MRR (Monthly Recurring Revenue) growth by acquiring new customers and retaining existing ones.
Customer Retention: Reduce churn rate and improve Net Revenue Retention (NRR) to ensure long-term customer satisfaction.
Data-Driven Decisions: Enable data-driven choices by tracking key metrics and adjusting strategies accordingly.
Operational Efficiency: Streamline production processes to minimize cash burn and optimize resource utilization.
Success Metrics
Customer Satisfaction (CSAT): Gather feedback through surveys or ratings. Satisfied users are more likely to stay and recommend the product.
Retention Rate: Calculate the percentage of users who continue using PRODX over time. High retention indicates satisfied users and long-term value.
User Research
Conducted the Primary research by interviewing 3 people to understand users challenges and and the requirements in the apparel sector
Research Insights
Primary Research
Real-Time Monitoring Challenges:
- Difficulty in obtaining real-time data on production status and progress.
- Lack of visibility into production bottlenecks and delays.
Inefficient Issue Resolution:
- Slow identification and resolution of production issues.
- Inadequate root cause analysis leading to recurring problems.
Communication Gaps:
- Inefficient communication between production teams and management.
- Delayed notifications about critical issues and downtime events.
Manual Processes:
- Reliance on manual logging and documentation, leading to errors and inefficiencies.
- Time-consuming data entry processes impacting productivity.
Research Insights
Preferences
- An intuitive, real-time monitoring system to quickly identify and resolve issues.
- Integration capabilities with existing ERP and CRM systems.
- Enhanced communication tools to facilitate better team collaboration.
Goals/motivation
The users aim to streamline production, minimize downtime, and swiftly resolve issues. They seek real-time visibility, efficient data logging, and actionable insights to boost productivity, ensure quality, and make data-driven decisions. Their motivation is to enhance operational efficiency, reduce costs, and achieve seamless collaboration across teams.
User Persona
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Alex Martinez
Age : 34
Occupation : Production Executive
Location: Sri Lanka,Colombo
Martial Status : Married
Bio
A 34-year-old production executive with 8 years in apparel manufacturing, oversees daily operations at a mid-sized sportswear company. Focused on improving efficiency, minimizing downtime, and ensuring product quality, Alex leverages data-driven insights and advanced technology for continuous improvement and seamless team collaboration.
<span data-metadata=""><span data-buffer="">Future Goals
- Maintain and improve production efficiency.
- Minimize downtime and resolve issues promptly.
- Ensure high product quality and meet production targets.
- Enhance team communication and collaboration.
- Use data-driven insights for continuous improvement.
Experience Map
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User Stories
Alex Martinez
Problem Statement
We created Problem Statements for both the user personas .
Alex Martinez
Alex Martinez, a seasoned production executive at a mid-sized apparel manufacturing company, faces significant challenges in effectively managing and monitoring production operations. Despite his extensive experience, Alex struggles with real-time visibility into production status, efficient logging of production data, and prompt issue resolution. The existing systems are fragmented and lack integration, making it difficult to consolidate data for comprehensive analysis and reporting. Furthermore, communication gaps and inadequate collaboration tools hinder team coordination, leading to delays in addressing production issues and downtime events.
Hypothesis Statement
We created Hypothesis statements for both the problem statements
Alex Martinez
If we develop an integrated, user-friendly enterprise SAAS platform that provides real-time production monitoring, efficient logging systems, advanced analytics, and seamless integration with existing ERP and business tools, then Alex Martinez, a production executive, will be able to streamline production processes, minimize downtime, and enhance team communication, because he will have access to real-time data, actionable insights, and effective collaboration tools, enabling him to make informed, data-driven decisions and improve overall operational efficiency.
Competitive Analysis
We created Hypothesis statements for both the problem statements
Competitor name : Zoho Recruiter
Brief
Is an Applicant Tracking System (ATS) offered by Zoho, a cloud-based software suite. It caters to the entire recruitment lifecycle, from job posting and candidate sourcing to interview scheduling and onboarding.
Key Features
• Candidate Sourcing: Job board integrations, social recruiting tools, career page management, resume parsing, and multi-channel sourcing.
• Applicant Tracking: Pipeline management, candidate communication tools, interview scheduling, customizable workflows, and offer management.
• Talent Management: Internal candidate pools, skills gap analysis, employee referrals, and onboarding tools.
• Reporting and Analytics: Hiring performance dashboards, customizable reports, and real-time insights. • Integrations: Integrates with other Zoho applications like CRM and Mail for a unified experience (additional cost may apply).
Positives
Affordable pricing: Especially attractive for small and medium-sized businesses.
• Ease of use: User-friendly interface with a smooth learning curve.
• Integrations with Zoho Suite: Creates a unified platform for businesses using other Zoho applications.
• Comprehensive features: Covers the entire recruitment lifecycle from sourcing to onboarding.
Improvement Areas
• Client management needs to be added as an addon
• Customer support limitations
How Might We
We created Hypothesis statements for both the problem statements
Hi Fidelity (Solution)
ProdX is designed for small and medium scale apparel manufacturing companies to track, manage and resolve shop floor challenges real time.
Monitor Production This feature provides real-time visibility into production processes, enabling users to track progress, identify bottlenecks, and ensure targets are met. It includes a dynamic dashboard displaying key metrics, alerts for issues, and comprehensive data analysis tools, empowering production teams to make informed, data-driven decisions for enhanced efficiency
Downtime Management: This feature enables users to accurately log and analyze downtime events, helping identify root causes and implement preventive measures. It includes tools for tracking downtime duration, categorizing causes, and documenting resolution actions, ultimately reducing unexpected disruptions and improving overall production efficiency and equipment reliability.
Issue Log: This feature allows users to efficiently document and manage production issues as they arise. It includes fields for detailed descriptions, severity levels, and root causes, as well as the ability to assign issues to team members for resolution. This ensures prompt attention and systematic tracking of all issues, enhancing overall production reliability and quality.
Communication Management : This feature facilitates seamless collaboration among production team members through integrated messaging and task assignment. It allows users to share updates, discuss issues, and coordinate actions in real-time, ensuring effective communication and swift resolution of production challenges, ultimately enhancing team efficiency and productivity.
ProdX
In App communication
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Orders
Offers a variety of activities to cater to different fitness interests and goals, ensuring an engaging and personalized experience for every user.”
Downtime
Offers a variety of activities to cater to different fitness interests and goals, ensuring an engaging and personalized experience for every user.”