RecruiterX
Enhance the Recruitment Experience
This project involved designing the user experience (UX) for a Recruitment CRM targeting startups and individual recruiters. The goal was to create a user-friendly and efficient platform to streamline recruitment processes, manage candidates and clients, and improve overall efficiency.
Project
Recruiter CRM – Concept
Project
<span data-metadata=""><span data-buffer="">Role
UI/UX Designer
<span data-metadata=""><span data-buffer="">Timeline
6 Weeks
Project Stack
Figma, Notion, Figjam
Most of the startups and the individuals in the Recruitment industry managers the processes with spread sheets.Most of the the time candidates are left with no feedback and requires them to connect with the recruiter multiple times to get and update from the recruiter. RecruiterX intends to enhance the feedback process and maintain a healthy relationship with the candidates through user friendly candidate onboarding to Feedback.
Why RecruiterX
Goals
Business Goals
Increase Efficiency: Automate and streamline the shortlisting process to reduce the time spent on manual tasks, allowing recruiters to focus on higher-value activities.
Enhance Decision-Making: Provide data-driven insights and analytics to support better decision-making in the recruitment process.
Improve Candidate Experience: Ensure timely and clear communication with candidates, keeping them engaged and improving their overall experience with the recruitment process.
Strengthen Employer Brand: Improve the efficiency and professionalism of the recruitment process, enhancing the company’s reputation as an employer of choice.
Success Metrics
Time-to-Fill: The average number of days it takes to fill an open position from the time it is posted to the time an offer is accepted. A reduction in this metric indicates increased efficiency in the shortlisting process
Candidate Experience Score: Collected through candidate surveys and feedback, this score measures the overall satisfaction of candidates with the recruitment process. A higher score suggests improvements in communication and engagement.
User Retention Rate
Positive User Reviews and Feedback
Recruiter Productivity: The number of positions a recruiter can handle simultaneously and the number of candidates processed per day. Increased productivity indicates streamlined processes and effective use of technology.
Hiring Manager Satisfaction: Feedback from hiring managers on the quality and relevance of shortlisted candidates. Higher satisfaction scores indicate better alignment and communication between recruiters and hiring managers
User Research
first conducted a Survey to understand user App usage, health tracker user use and the challenges they face , and the psychology of users interns of tracking health activities .
Parallelly conducted the secondary research to understand users challenges, preferences, behavioural patterns
Research Insights
Primary Research
50 % believe that its important to keep track of the health
92% wants to track exercises on their App
21.4% uses their heath tracking app multiple times
28% once a day and 42.9% occasionally
92.9 are comfortable within app collecting their health data if it helps provide better insghts
Research Insights
<span data-metadata=""><span data-buffer="">Challenges
Most people are physically inactive due to time constraints, affordability issues, lack of motivation, knowledge gaps, family commitments, low energy levels, and sedentary lifestyles
Preferences
Young generation working out for mental wellness, intrinsic motivation and the chance to be part of a community.
Desire for flexible fitness solutions (in-gym, at-home, on-demand)
Seeks out instructors with expertise over charisma
Gen Z prioritizes digital fitness solutions. They rely on apps and trackers to monitor their health and fitness, and prefer these digital tools to discover new workouts and connect with instructors. While social media can be a source of health information, they’re aware of its potential downsides. To stay active, Gen Z often utilizes online or app-based workouts for their flexibility and convenience.
Goals/motivation
Four of Gen Z’s top five reasons to exercise are linked to health and happiness, with this demographic demonstrating a strong appreciation for the holistic benefits of activity. That said, they still want to look good, with 47% listing ‘improving their appearance’ as a key reason to work out.
User Persona
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Rachel Anderson
Age : 34
Occupation : Senior Recruiter
Location: Sri Lanka,Colombo
Martial Status : Married
Education : Bachelor’s degree in Human Resources
Bio
Rachel Anderson is a seasoned recruiting professional with 10 years of experience in the field. Based in Sri Lanka, Colombo, she currently leverages her expertise as a Senior Recruiter at TechTalent Solutions.
<span data-metadata=""><span data-buffer="">Future Goals
“>Advance to a Director of Talent Acquisition role
Implement innovative recruitment strategies within her company
Build a more efficient and user-friendly recruitment process
Enhance her skills in data-driven recruitment and analytics
Experience Map
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User Stories
Rachel Anderson
Problem Statement
Rachel is a busy senior recruiter who needs an easy app experience to manage candidates, collect feedback from clients, and share feedback with candidates because she is overwhelmed with manual processes and multiple tools
Hypothesis Statement
Rachel
If we develop an intuitive, integrated application for managing candidates, collecting client feedback, and sharing feedback with candidates, then Rachel, a busy recruiter, will experience increased efficiency and reduced frustration because the streamlined processes will eliminate the need for multiple tools and manual steps. This will lead to faster turnaround times, improved communication, and a more positive experience for both clients and candidates.
Competitive Analysis
We created Hypothesis statements for both the problem statements
Competitor name : Zoho Recruiter
Brief
Is an Applicant Tracking System (ATS) offered by Zoho, a cloud-based software suite. It caters to the entire recruitment lifecycle, from job posting and candidate sourcing to interview scheduling and onboarding.
Key Features
• Candidate Sourcing: Job board integrations, social recruiting tools, career page management, resume parsing, and multi-channel sourcing.
• Applicant Tracking: Pipeline management, candidate communication tools, interview scheduling, customizable workflows, and offer management.
• Talent Management: Internal candidate pools, skills gap analysis, employee referrals, and onboarding tools.
• Reporting and Analytics: Hiring performance dashboards, customizable reports, and real-time insights. • Integrations: Integrates with other Zoho applications like CRM and Mail for a unified experience (additional cost may apply).
Positives
Affordable pricing: Especially attractive for small and medium-sized businesses.
• Ease of use: User-friendly interface with a smooth learning curve.
• Integrations with Zoho Suite: Creates a unified platform for businesses using other Zoho applications.
• Comprehensive features: Covers the entire recruitment lifecycle from sourcing to onboarding.
Improvement Areas
• Client management needs to be added as an addon
• Customer support limitations
How Might We
We created Hypothesis statements for both the problem statements
Hi Fidelity (Solution)
RecruiterX is designed for small recruitment agencies and individuals to manage their candidates, clients and maintain a healthy relationship with the stakeholders
Add candidates allows recruiters to effortlessly input and manage candidate profiles in a centralized database, ensuring accurate, up-to-date information and streamlining the candidate management process.
Add clients :enables recruiters to easily input and organize client information, facilitating efficient client management and seamless communication throughout the recruitment process.
Share Candidate profiles allows recruiters to quickly and securely send candidate profiles to clients, ensuring efficient evaluation and feedback collection for the recruitment process.
Share Client Feedback With Candidates : Enables recruiters to efficiently communicate client feedback to candidates, ensuring transparency and timely updates throughout the recruitment process.
RecruiterX
Jobs
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Candidates
Offers a variety of activities to cater to different fitness interests and goals, ensuring an engaging and personalized experience for every user.”
Clients Detail Page
Offers a variety of activities to cater to different fitness interests and goals, ensuring an engaging and personalized experience for every user.”
